At Time Warner Cable, we’re committed to giving you more choice and control over what you and your family watch on TV. From the widest programming choices to the best education on how to make smart decisions about children's use of media, we provide parents and caregivers with a powerful range of tools to manage the content that comes into their homes.
Digital Cable Customers
Each of our digital set-top boxes comes equipped with Parental Control features that enable you to easily block entire channels or specific programs based on time of day, channel and rating. To view a step-by-step tutorial on how to activate these features, please visit Answers On Demand or search our FAQs for answers to frequently asked questions.
Non-Digital Cable Customers
If you are not a Digital Cable customer (i.e., either you don’t have a set-top box or are unsure of your level of service), our trained service professionals can help you find the best way to set up parental controls in your home. Please contact us at 643-2100 or visit one of our convenient Customer Service Center locations to learn more about what solutions are available in your local area.
Family-Friendly Programming Choices
Cable offers a wide range of TV programs for all kinds of audiences, including many channels that are primarily designed with families in mind. These provide good TV for children as well as programs for families to watch together.
Time Warner Cable also has a new way to receive more family-friendly programming in your home with Family Choice a package of numerous Digital Cable channels your whole family can view together. Family Choice can help you feel more comfortable about what’s on TV and what your kids are watching. (Please note that in order to add Family Choice tier, you must subscribe to Basic Cable service.)
TV Rating System
TV Parental Guidelines is a voluntary rating system designed to give parents information about the content of TV programs. This system provides parents with information about the content and age-appropriateness of TV programs. For more details, view a full description of these guidelines.
